Managed IT and AMC for plants and offices
Proactive monitoring, patching, helpdesk and annual maintenance across desktops, servers, network gear and printers — with defined response times per site.
Managed IT Services →Manufacturing · Industries
IT services for manufacturing companies
Shop-floor IT, MES, OT security
Manufacturing IT has to keep two very different worlds running: the office network and the shop floor. Prime Fixel supports both — from ERP and Microsoft 365 in the front office to segmented OT networks, ruggedised endpoints and machine-side connectivity in the plant — with SLA-backed onsite response across the Pune Metropolitan Region and remote coverage PAN India.
Challenges we see in manufacturing
- Legacy machine controllers and HMIs that cannot be patched like standard IT endpoints
- Flat networks where a single infected office PC can reach production systems
- Downtime on the line costing far more per hour than the IT budget itself
- ERP, MES and quality systems that need integration rather than replacement
- Multi-plant estates with inconsistent hardware, licensing and support contracts
How Prime Fixel helps
OT/IT network segmentation
VLAN design, firewall rules and switching that isolate production from corporate traffic, so an office incident never reaches the line.
Networking →Cyber security for industrial estates
Endpoint protection, email security and monitoring tuned for plants that run legacy software which cannot simply be upgraded.
Cyber Security →ERP and MES support
Support, customisation and integration for production, inventory and quality workflows so data flows from the shop floor to finance.
ERP Solutions →Cloud migration for plant workloads
Move file servers, ERP databases and reporting to Azure or AWS with rehearsed cutovers planned around your shift pattern.
Cloud Solutions →Backup and disaster recovery
Tested restores for ERP databases, design files and production records — not just backup jobs that report green.
Backup & Disaster Recovery →Compliance and governance
- ISO 27001 aligned controls
- Network segmentation following IEC 62443 principles
- NDA on every engagement, least-privilege access
Related case studies
Manufacturing IT — frequently asked questions
Can you support our plant outside office hours?+
Yes. We schedule maintenance and cutovers around shift patterns and planned shutdowns, and we agree the out-of-hours cover you need as part of the SLA.
Do you work alongside our machine vendors?+
Regularly. We handle the IT and network layer and coordinate with OEM engineers for controllers, HMIs and machine software rather than replacing those relationships.
Can you secure old equipment that cannot be patched?+
Yes — we compensate with network segmentation, strict firewall rules and monitoring around legacy assets, which is the standard approach where patching is not possible.
Other sectors we serve
Ready to modernize your IT?
Book a free consultation with a Prime Fixel solutions architect.